Privacy policy

What we collect

If you use our contact or join-the-team form, we collect your name, email, mobile number (if you give it) and your message.

When you join, start a 3 day trial or book a class or sauna session, you do it on GymMaster, our membership and booking system. GymMaster collects the details on its forms (such as your name, date of birth, contact details, address and payment details) on our behalf.

This website does not use analytics, advertising cookies or tracking pixels. Our fonts are served from this website. The map in our contact section is from Google Maps, so when it loads, Google receives your IP address and browser details under its own privacy policy.

How we use it

We use your information to answer your questions, run your membership, bookings and payments, keep you safe while you train, and tell you about changes to the gym.

We will not sell your information or share it with anyone else for their marketing.

Health information

If you tell us about an injury or health condition so we can train you safely, we treat it as sensitive and only use it for that purpose.

Who we share it with

GymMaster (Treshna Enterprises) stores member and booking records for us, and its payment providers process payments. Our trainers and practitioners see what they need to look after you.

Messages from our contact and join-the-team forms reach us through Web3Forms, a service that emails them to our inbox. We keep them in our email account.

We may also share information when the law requires it.

Keeping it safe

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete it when we no longer need it.

Seeing or correcting your information

You can ask to see the information we hold about you, or ask us to correct it, at any time. Email transpire.fit@gmail.com, call 0481 335 114, or write to Transpire Fitness, 8/36 Port Kembla Drive, Bibra Lake WA 6163.

Questions and complaints

If you have a question or a complaint about your privacy, contact us first and we will reply within 30 days. Email transpire.fit@gmail.com, call 0481 335 114, or write to Transpire Fitness, 8/36 Port Kembla Drive, Bibra Lake WA 6163.

If you are not happy with our answer, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.